A Breath of Fresh Hair

With pompadours on the rise, man-buns making its way on the street, perfectly trimmed beards and facial hair making an appearance…it’s safe to say that male grooming is finally getting the attention it deserves. … More A Breath of Fresh Hair

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20 Reasons Why Some Call Center Agents Places You on Hold

Ever wondered what exactly are these agents doing while you’re on hold? There are times when they tell you that they need to check on something but is that really what’s going on? Here are some of the reasons I’ve seen in the past: There are those that likes to nibble on food especially if there’s free … More 20 Reasons Why Some Call Center Agents Places You on Hold